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Agency mode overview

What agency mode is, how to turn it on, what the sidebar shows in it, and which agency features come with Agency and which with Agency Plus.

Agency mode turns Rank Prompt from one brand at a time into one view of every client. It is part of Agency Plus.

Turning it on

Open the brand switcher and choose Agency mode (or Enter agency mode in the Command Palette). To go back, pick a brand in the brand switcher or choose Exit agency mode.

What the sidebar shows

Item

What it does across your brands

Home

Agency home: KPIs, brands that need attention, heatmap, trend

Agent

The agent with All brands: ask about the whole portfolio

Visibility

Client reports and Shares of every brand

Tasks

Every client's tasks in one list and board (Tasks in agency mode)

Content

Content (every brand's articles), Reviews (articles waiting for client approval), Calendar

Outreach

Prospecting (find new clients) and Client emails

White label

Your brand on the app, reports and emails


What comes with which plan

Feature

Agency

Agency Plus

Team seats

10

25

White label Branding (logo, colors, name on exports and share links)

Yes

Yes

White label Email (a sending domain for client emails)

Yes

Yes

Client report delivery and a client portal link per brand

Yes

Yes

Agency mode, Agency home and the agent across all brands

No

Yes

Agency domain and the white label app

No

Yes

Client logins (up to 100 client seats)

No

Yes

Prospecting

No

Yes

Lead widget and leads and webhooks

No

Yes

Content reviews by clients

No

Yes

See Plans and pricing for prices and credits.


FAQ

Do I still see single brands?

Yes. Pick a brand in the brand switcher and the full brand sidebar comes back. Agency mode adds cross-brand views; it does not replace the brand ones.

Does the agent across all brands replace the brand agent?

No. In a brand, the agent works on that brand. In agency mode it answers across the portfolio: which clients slipped, which competitors show up everywhere, where one pitch helps several clients.

Who sees agency mode?

The account owner and team members with access to every brand, on an Agency Plus account. Team members limited to some brands and client seats do not: they work in their own brands.


Next steps

  • Agency home

  • White label app

  • Client access


Questions?

Email [email protected] and I'll help.

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