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Shares

Shares is an Agency Plus dashboard for managing every shareable link your team has created. Shares are snapshots you can refresh, extend, or revoke, and Scheduled report and Brand summary shares can refresh themselves each time they are opened.

Manage all your client-facing share links in one place

Shares gives you a central dashboard where you can see, manage, and update every shareable link across all brands and report types. Instead of hunting through individual brands to find a link you sent a client last month, everything is visible and actionable from one view.


What Is a Share?

A share is a link that gives someone access to a specific piece of data: a visibility report, a tracking dashboard, a brand summary, or a sentiment audit. The recipient views it on a clean, white-labeled page without logging into Rank Prompt.

Most shares are snapshots: the data is captured when the share is created and stays the same until you refresh it. Scheduled report and Brand summary shares can be set to refresh on view, so the recipient always sees the latest data when they open the link.


Share Types

There are 4 share types in the New share modal:

Share type

What it shows

Updates automatically?

Report

A single completed visibility report

No, snapshot

Scheduled report

A tracking dashboard for a schedule

Optional: refresh on view

Brand summary

Brand overview across reports, SEO, and analytics

Optional: refresh on view

Sentiment audit

Brand audit results

No, snapshot

The Client portal is not a share type. It is a per-brand hub that lists the brand's active shares, and it is managed from Brand Settings > Client access or White label > Clients. See Client Portal.

Every share is created through the same modal, wherever you start from. It lets you:

  • Set an expiry window (7, 30, 90, or 365 days)

  • Protect the link with a password

  • Turn on "Always show latest data" (refresh on view) for Scheduled report and Brand summary shares


Creating a Share

You can create a share from any report or relevant page:

  1. Open the report, schedule, audit, or export you want to share

  2. Click Share

  3. Choose the expiry, an optional password, and refresh on view where available

  4. Copy the generated link and send it to your client

From the Shares dashboard, New share first asks for the brand, the share type, and the item, then opens the same modal. The share is immediately added to Shares. If a verified agency domain is set up, the link uses your domain.


The Shares Dashboard

Access Shares from the agency sidebar, or from Tools > Sharing > Shares in brand mode (Agency Plus only).

The dashboard shows a table of all shares created in your account, with:

  • Share name / type - what kind of data is shared

  • Brand - which brand the share is for

  • Created date - when the snapshot was taken

  • Expiry date - when the link stops working

  • Views - how many times the link was opened

  • Actions - Copy link, Open, Settings (expiry, password, refresh), Revoke

You can also revoke links individually or in bulk directly from this dashboard, and export the table as CSV.


Managing Existing Shares

Refreshing a Snapshot

If the underlying data has changed and you want the share to reflect the latest information:

  1. Find the share in Shares

  2. Open Settings and click Refresh now

  3. The snapshot is updated to the current data

The share URL stays the same, so anyone who already has the link now sees the updated data.

Note: Refresh replaces the snapshot entirely. The old data is no longer available via that link.

Note: Shares with refresh on view enabled do not need manual refreshing.


Extending the Expiry

To give a client more time to access a share without refreshing the data:

  1. Find the share in Shares

  2. Open Settings

  3. Choose a new window: 7, 30, 90, or 365 days

  4. The expiry is set to today plus that number of days

Extending only bumps the expiry date; the snapshot itself is not changed. The same Settings modal sets, changes, or removes the password.


Copying the Link

Click the Copy action next to any share to copy the URL to your clipboard.


Revoking Shares

To stop access to a share immediately:

  • Individually: click the revoke action next to any share in the table

  • In bulk: select multiple shares using the checkboxes and revoke them all at once

Revoking deletes the share. The link stops working immediately, the row disappears from Shares, and the share is removed from the brand's Client Portal. Create a new share if you need the link again.


Share Expiry and Limits

All shares require an expiry window: 7, 30, 90, or 365 days. The default is 30 days. After the expiry date the link shows an "expired" message and the share disappears from the Client Portal. Expired shares stay in Shares so you can extend or refresh them.

Limits:

  • 50 active shares per resource (a single report, schedule, or audit)

  • 50 active Brand summary shares per user, per brand

Revoke old shares to free up room.


Shares vs. Client Portal

Shares

Client Portal

Data

One snapshot per link, refreshable; optional refresh on view

Lists all active shares for the brand plus pending reviews

Access

Anyone with the link, no login; optional password

Anyone with the link, no login; optional client login on your domain

Expiry

7, 30, 90, or 365 days per share

365 days, renewed with Refresh

Best for

One-off deliverables, ad-hoc reports

Ongoing client self-service

Branding

Your agency branding

Your agency branding


Frequently Asked Questions

Can a client edit or interact with a shared report?

No. Shared report pages are read-only.

What happens to a share if I delete the brand?

Deleting a brand deletes its shares. The links stop working.

Is Shares available on the Agency plan (not Agency Plus)?

No. The Shares dashboard is an Agency Plus feature. Every plan can still create shares from report, schedule, audit and export pages, with expiry and password; Agency accounts get them branded.

How many shares can I create?

Up to 50 active shares per report, schedule, or audit, and up to 50 active Brand summary shares per user for each brand. Expired shares do not count; only non-expired shares consume the limit.

Does revoking keep a record?

No. Revoking deletes the share. Use Settings if you only want to change the expiry.

Who can see shares created by my teammates?

Shares and the Client Portal list shares created by everyone on the account, not only your own.

Does a Scheduled report share show old data?

Only if refresh on view is off. With refresh on view enabled, the recipient sees the latest run each time they open the link.


Next Steps

  • Client Portal - Give clients one persistent link per brand

  • Agency Domain - Serve share links from your own subdomain

  • Portfolio Dashboard - Overview of all your client brands

  • Agency Mode Overview - Full Agency Mode feature list


Need Help?

Contact us at [email protected]

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