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White-Label App

Serve the entire Rank Prompt app on your own subdomain, under your name, logo, favicon, and colors. Agency Plus only. Learn the requirements, how to switch it on, what your team and clients see, and what stays hidden.

Your agency's own app

With the white-label app, app.youragency.com (or any subdomain you own) serves the full product: the sign-in page, the dashboard, reports, share links, the client portal, and review links. Your team and your clients log in there and see your product name, your logo, your favicon, and your colors. Rank Prompt is never mentioned, with one exception: the account owner's own billing pages, which are described below.

This is different from white-label exports and share links, which brand individual outputs. The white-label app brands the whole experience.


Requirements

  • An Agency Plus subscription

  • A verified agency domain with the SSL certificate active (see Agency Domain)

  • Branding filled in under White label > Branding: at least a logo, a company name, and colors. An app name and a favicon are recommended


Enabling the App

  1. Go to White label > Domains

  2. Confirm DNS and SSL certificate both show Active

  3. Turn on Serve the app on this domain

  4. Click Open your app to load the sign-in page on your domain

Turning the switch off takes the app down immediately: the domain keeps serving portal and share links, but the sign-in page and dashboard are no longer available there. Clearing the domain also turns the app off.

Note: Sessions are per domain. Your team signs in once on your domain and separately on app.rankprompt.com.


Identity Settings That Apply on Your Domain

From White label > Branding:

Setting

Where it shows

App name

Browser tab titles, navigation, emails. Falls back to company name

Logo and dark logo

Sign-in page, sidebar, emails, exports

Favicon

Browser tab on your domain

Primary and secondary colors

Buttons, links, charts, gradients, and the light and dark palettes

Font

The app font (sans, serif, or mono)

Support URL or support email

The Help entry in the sidebar and profile menu

Help center URL

Replaces links to the Rank Prompt help center

Privacy URL and Terms URL

Footer links on the sign-in and invite pages

Every setting also applies to exports, share links, emails, and the portal, so you configure it once.


What Your Team Sees

Agency staff (owner and team members) get the same dashboard as on app.rankprompt.com, minus everything Rank Prompt specific:

  • The account owner sees Plans & Billing, Subscription and Credit Usage, and their credit balance in the top bar. It is their subscription and their credits, so it follows them to their own domain. Those pages show our plan names and prices, and checkout runs on Stripe under our name

  • Team members, clients and leads get a 404 on those three pages, and no credit balance anywhere

  • No Earn Credits page for anyone: the referral programme is ours, not yours

  • No Developers, API, MCP, or "What's New" pages

  • No in-app chat widget or product announcements

  • No Rank Prompt help links; Help points to your support URL or email

  • No account switcher; the domain is bound to your agency account


What Clients See

Clients you invite with a client seat sign in on your domain and see a reduced, read-only workspace for their brand only:

  • Home, Reporting (AI Visibility, Competitors, Reports, Sentiment Audit), Tasks, and Notifications

  • No agent, tools, brand settings, team, integrations, or credit balances

  • No upgrade prompts or plan walls

A visitor who asked for a free report through your lead widget and then claimed it sees the same workspace, plus a chat with the agent that already knows their report. Winning the deal only changes the brand's type, so their access carries over: nothing to re-invite, nothing to set up again.

See Client Access for inviting clients and seat limits, and Lead Widget for capturing leads on your own site.


Attribution

"Powered by Rank Prompt" is always off on your domain, regardless of the Remove branding toggle. Sign-up links and "Create your own report" buttons on share pages are hidden too. Public share links that are opened on app.rankprompt.com still follow your Remove branding setting.


Sign-in on Your Domain

  • Email and password sign-in, password reset, and invite acceptance work on your domain

  • There is no public sign-up page and no Google sign-in button. Three doors let somebody in: a team invite, a client invite, and a lead who claims the report your widget sent them

  • A lead claims their report from the email you sent, with a one-time link. Opening the email does not spend it: the link is only checked when they press the button, so a corporate scanner cannot burn it, and there is a Resend button if it expired

  • Password reset emails link back to your domain once the domain has been registered with our auth provider (the Auth redirects pill on the Domains tab shows Active)

Team members who already have a Rank Prompt account use the same email and password on your domain.


What Is Not Branded (yet)

  • Password reset and email confirmation, sent by the auth provider, use a neutral template without your logo

  • The lead report email and the claim email are yours: your logo, your colors, and your verified sending domain

  • Google Analytics, Search Console, Gmail, and GitHub connections open a popup on app.rankprompt.com to complete authorization

  • The MCP server and the public developer API keep the Rank Prompt name


Frequently Asked Questions

Does the white-label app cost extra?

No. It is included in Agency Plus.

Do I need to enable it to use my domain for the portal?

No. A verified domain already serves portal links, share links, and review links. The switch only adds the sign-in page and the dashboard.

Can my clients sign up on my domain?

There is still no open sign-up form. Three doors create an account on your domain: team members from Account > Team, clients from Brand Settings > Client access, and leads who ask for a free report through your widget and then claim it from their inbox.

How does a lead end up with an account?

They fill in your form, the report runs, and the email that delivers it carries a one-time link. If they press it, they get a read-only seat on their own report, on your domain. The link goes to their inbox and nowhere else, so nobody can claim a report by typing somebody else's address. See Lead Widget.

What happens if I downgrade?

The domain is taken down and the app switch is turned off. Your team keeps access on app.rankprompt.com.

Can I use my apex domain (youragency.com)?

No. Only subdomains are supported, for example app.youragency.com or clients.youragency.com.


Next Steps

  • Agency Domain - DNS records, verification, and SSL

  • Email Sending - Send emails from your own domain

  • Client Access - Portal links and client logins

  • Lead Widget - Capture leads with a free report on your own site

  • Leads and Webhooks - Work the leads and post them to your backend

  • Agency Mode Overview - Full Agency Mode feature list


Need Help?

Contact us at [email protected]

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