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White label app

Serve the whole app on your own subdomain, under your name, logo, favicon and colors. What you need, how to switch it on, what your team and your clients see there, and what stays unbranded. Agency Plus only.

With the white label app, a subdomain you own (for example app.youragency.com) serves the full product: the sign-in page, the dashboard, reports, share links, the client portal and review links. Your team and your clients sign in there and see your product name, logo, favicon and colors. Rank Prompt is not mentioned, with one exception: the account owner's own Plans and Subscription pages.

This is different from branded exports and share links, which brand one output at a time. The white label app brands the whole experience.

What you need

  • An Agency Plus subscription (not a trial)

  • A verified agency domain with the SSL certificate Active

  • Your agency name set in White label > Branding, ideally with a logo, colors, an app name and a favicon

Switching it on

  1. Go to White label > Domains

  2. Check that DNS and SSL certificate both show Active

  3. Turn on Serve the app on this domain

  4. Click Open your app to load the sign-in page on your domain

Your team and invited clients then sign in at https://<your domain>/login. Turning the switch off takes the app down at once: the domain keeps serving portal and share links, but the sign-in page and dashboard are gone from it. Removing the domain also turns the app off.

Note: Sessions are per domain. Your team signs in once on your domain and separately on app.rankprompt.com.


Branding that applies on your domain

From White label > Branding:

Setting

Where it shows

App name

Browser tab, navigation and emails on your domain. Falls back to the company name

Logo URL and Dark-background logo URL

Sign-in page, sidebar, emails and exports

Favicon URL

The browser tab of your app

Primary color and Secondary color

Buttons, links, charts and the light and dark themes

App typeface

The app and the client portal (Sans, Serif or Mono). Reports have their own cover, typeface and density under Reports

Support URL

The Help entry of your app. Without it, Help opens an email to the support email you set in White label > Email

Help center URL

Replaces links to the Rank Prompt help center

Privacy policy URL and Terms of service URL

Links on the sign-in and invite pages

Every setting also applies to exports, share links, emails and the portal, so you set it once.

When the branding changes

A PDF keeps the branding it was made with. When you change what prints (the logo, the names, the colors, the typeface, the cover, the density or the footer), the next export of a report, a Brand Audit or a share link is made again with the new branding. A client report you built picks it up when you publish its next version.

PDFs download under the report's title, and every export is listed in Visibility > Client reports under Exports, where Make an editable copy turns it into a client report you can edit.


What your team sees

Your team gets the same app as on app.rankprompt.com, without what is specific to Rank Prompt:

  • The account owner sees Plans and Subscription and the credits meter at the foot of the sidebar: it is their subscription, so it follows them to the domain. Those pages show Rank Prompt's plans and prices, and checkout runs on Stripe

  • Team members do not see Plans, Subscription, Team or Agent settings

  • Nobody sees the API plan and Earn credits tabs or the Developers section (API, MCP, SEO in CI, Docs, What's New)

  • No Rank Prompt help links or product announcements; Help points to your support link

What your clients see

A client you invite with a client seat signs in on your domain and sees their brand only, read only:

  • Home, Visibility (Overview, Prompts, Trends, Fan-outs, Competitors, Reports and Brand Audit), Sources and Tasks

  • The agent, read only, if you turn on Let your clients use the agent on White label > Clients

  • No other brands, tools, brand settings, team, integrations, credits or upgrade prompts

A visitor who asked for a free report through your lead widget and claimed it gets the same workspace over their own report brand, plus a chat with the agent that already knows their report. See Client access.


Attribution

"Powered by Rank Prompt" is always hidden on your domain, whatever the Hide "powered by Rank Prompt" setting says. Sign-up links and buttons on share pages are hidden too. Share links opened on app.rankprompt.com follow that setting.

To put your own offer on shared reports, fill in White label > Branding > Report call to action (a link, a button label and a message). Every shared report then shows that button in its header and ends on your message and the button, on your domain or not. Left empty, shared reports offer the booking link from your widget settings when there is one.


Signing in on your domain

  • Email and password sign-in, password reset and invitations work on your domain

  • There is no public sign-up page and no Google sign-in button. Three ways in create an account there: a team invite, a client invite, and a lead who claims the report your widget sent them

  • A lead claims their report with a one-time link in the report email. Opening the email does not use it up: the link is checked only when they press the button, so a mail scanner cannot burn it, and they can ask for a new one if it expired

  • Password reset and invitation links point to your domain once it is registered with the sign-in provider, which happens on its own once the SSL certificate is active (the Auth redirects pill on the Domains tab)

Team members who already have an account use the same email and password on your domain.

What is not branded

  • Password reset and email confirmation come from the sign-in provider, with a neutral template and no logo

  • Connecting Google Analytics, Search Console, Gmail or GitHub opens a window on app.rankprompt.com to finish the authorization

  • The MCP server and the developer API keep the Rank Prompt name

The lead report email and the claim email are yours: your logo, your colors and your verified sending domain.


FAQ

Does the white label app cost extra?

No. It is part of Agency Plus.

Do I need it to serve the portal from my domain?

No. A verified domain already serves portal links, share links and review links. The switch adds the sign-in page and the dashboard.

Can my clients sign up on my domain?

There is no open sign-up form. Team members are invited from Settings > Team, clients from Brand settings > Client access, and leads claim the report your widget sent them.

What happens if I downgrade?

The domain is taken down and the app is switched off. Your team keeps working on app.rankprompt.com.

Can I use my apex domain (youragency.com)?

No. Only subdomains work, for example app.youragency.com or clients.youragency.com.


Next steps

  • Agency domain: DNS records, verification and SSL

  • Email sending: send emails from your own domain

  • Client access: portal links and client logins

  • Lead widget: capture leads with a free report on your own site


Questions?

Email [email protected] and I'll help.

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