A report tells you where AI names your brand and where it does not. This guide turns that into work, in the order that usually moves the number fastest.
Every report has a How to fix your results tab. Click Show me what to fix and Rank Prompt reads the whole report and returns the fixes as tasks: quick wins, the topics to cover, and what the pages AI cites instead of you do that yours do not.
The first time on a brand it is free; after that it costs 1 credit, and so does Regenerate. The button shows the cost before you click. On the Free plan the free first run is the short plan, the three fixes that matter most, and Regenerate writes the full one
The fixes arrive as Suggested tasks. Accept the ones you want onto your Tasks board and dismiss the rest
Source insights shows the pages AI cites instead of you, with What to copy: from each
Only owners and editors of the brand can run it
Tip: Work the tasks from the top. Each one says what to change and why, and the next report shows the effect.
The agent has your reports, prompts, citations and competitors in front of it, and it reads the page you are on. Open it with Chat with agent on Home, the button in the bottom-right corner, or the keys G then A.
Ask in your own words, for example:
"Which prompts miss my brand, and which brands do those answers name instead?"
"Which competitor wins the most answers without me, and on which AI platform?"
"What should I write first to get named for my weakest category?"
"Which sites cite my competitors and not me?"
The more specific the request, the more useful the answer: name the category, the AI platform or the competitor you care about. On paid plans the agent can also write the article, run the audit or set up the schedule with you.
On Agency Plus, the agent in Agency mode works across all your brands at once.
When AI does not name you for a prompt, it is usually because nothing it trusts says you belong there.
Go to Visibility > Prompts and sort the Prompts tab by Visibility: the weakest prompts come first
On the Responses tab, set Brand named to Misses your brand and read a few answers: look at the brands they name and the pages they cite
On the Categories tab, look for categories with low visibility
In a report, the By platform tab shows each prompt on each AI platform, so you can see whether a gap is on one platform or all of them
Gap | What to do |
|---|---|
A whole topic misses you | Write a thorough article or landing page for it |
Competitors are named, you are not | Improve your page with more depth, data and examples, or write a comparison |
You are named on one AI platform, missed on another | Read that platform's answers and the pages it cites |
Nobody cites your site | Earn mentions on the sites AI already cites (step 4) |
Content > Opportunities lists what to write next, ranked by what it can win you, including the prompts that miss you. Creating content from an opportunity opens the article panel already filled in
Content > Articles > Create: pick a prompt you are missing or a topic, a format (Comparative article, Ranked list, FAQ article and more), and click Run
Articles need the Starter plan and cost 10 credits each, 9 each in a plan of 5 or more and 8 from 20. See Content generation overview.
AI answers lean on the pages they cite. A mention of your brand on those pages is one of the strongest ways to get named.
Go to Sources > Citations and look at the top cited domains and the cited pages
Filter by kind of source (reviews and directories, news, forums, Reddit and more) to find the ones you can act on
Sources > Offsite mentions shows the third-party pages AI cites and whether they name you or your competitors
Sources > Reddit, YouTube, LinkedIn and Forums show the posts behind the answers
Kind of source | How to get on it |
|---|---|
News and industry publications | Pitch guest articles, expert quotes or original data |
Reviews and directories | Claim your profile and ask customers for reviews |
Forums and Reddit | Answer the threads AI cites, in your own words, with Outreach > Community |
Blogs and newsletters | Offer a review, a collaboration or a resource worth linking |
Go to Outreach > Backlink outreach: it lists the pages AI cites
Click Find contacts for the sites you want to pitch
Send your pitch from Email Hub (Pro and up), or select pages on a report's Sources tab and click Create campaign
See Backlink outreach overview.
If a competitor is named more often, its pages and mentions are doing something yours are not.
Go to Visibility > Competitors and look at the Share of voice ranking and who Rose most
Click a competitor to see the Platforms where it beats you, the prompts it wins without you, and the domains that cite it and not you
Click Compare to write an article comparing you with it
If a name is not really a rival, or two names are one company, fix it in Brand settings > Competitors (Manage competitors opens it), so every number counts the right businesses
Look at | What it tells you |
|---|---|
Share of voice | Of all the times AI named you or a competitor, how often it was them |
Prompts it wins without you | The topics where it owns the answer |
Domains that cite it and not you | The sites to pitch next |
Platforms where it beats you | Where to focus first |
See Competitors analysis.
Your score only covers the prompts you ask. Widen them with care:
The Explorer pages find prompts and keywords to track: Your Google demand (your Search Console queries and the keywords Google shows you for), Research (a keyword, or a page URL for the prompts it answers) and What competitors win (the answers and Google keywords your competitors win without you). Track as prompt adds one to a Scheduled Report location
Visibility > Fan-outs shows the web searches the AI platforms ran behind your prompts; Track as prompt tracks one
Keep prompts in your buyers' words, one intent each
A single report is a snapshot, and AI answers vary from one run to the next. Track the same prompts over time to see a real trend.
Go to Visibility > Scheduled Reports and create a schedule with the prompts that matter
Add a location for each market you serve (country, language and city); each run leaves one report per location
Follow Visibility > Trends for rank and visibility over time, across the Scheduled Reports and one-off reports you select
Trend | What it means | What to do |
|---|---|---|
Rising | Your work is landing | Keep going and widen your prompts |
Falling | Something changed: a competitor, a page, an AI platform | Open the answers you lost and the pages they cite |
Flat | Nothing has moved AI yet | Pick a different lever: content, citations or technical fixes |
See What is a Scheduled Report?.
Connect Google to see what AI sends you and what people already search:
Go to Explorer > Website analytics
Click Connect Google
Allow Google Analytics and Search Console
Then Explorer > AI traffic shows the visits AI platforms send to your site, and Explorer > Your Google demand turns your queries into prompts and keywords to track. See Google Analytics connection.
AI platforms can only cite pages they can read.
Go to Explorer > Site health
Add your key pages and run the audits (Starter and up)
Open the Technical tab for each page
Check | Why it matters |
|---|---|
robots.txt | AI crawlers, Google and Bing must be allowed in |
AI crawlers | Shows which known AI bots can read your pages |
Sitemap | Helps Google and Bing find every page |
Schema | Structured data tells AI what a page is about; the Schema generator gives you ready-to-use JSON-LD |
See Site health overview.
Run a report on the prompts that matter to you
Click Show me what to fix and accept the fixes you agree with
List your five weakest prompts and the domains AI cites for them
Run a Site health audit on your key pages
Write or improve 2 or 3 articles for the prompts that miss you
Publish them to your site and add schema
Find contacts for 5 to 10 sites AI cites
Answer the forum and Reddit threads AI cites
Send your first outreach campaign
Put your prompts on a Scheduled Report if they are not on one yet
Compare the new run with the first one on the same prompts, and ask the agent what changed
Connect Google Analytics and Search Console if you have not
What is the agent?: get recommendations from your own data
Understanding report results: every tab of a report
Prompts: named vs not named: find the prompts that miss you
What are citations?: why the sources matter
Email Hub overview: run your outreach campaigns
Email [email protected] and I'll help.
