company logo

Help center

Go to Rank Prompt
Powered by
All collectionsReportsManaging reports

Managing reports

Find, filter, rename, duplicate, delete, export and share your reports, one row per report with its markets, frequency and last run, and what each run status means.

Every report of a brand, run once or on a schedule, is one row on Reports, under Visibility in the sidebar (keys G then R). A row is the report itself; its runs and their results in each market live on its page.


The top of the page

  • Ask agent opens the agent with this list in view

  • Create report opens the form (see Creating a report)


Filtering the list

Control

Options

Search

By report or market name

Kind of report

All reports, One-off or Scheduled

Place

All places, or one city or one of your places


The reports table

Column

What it shows

Name

Click it to open the report

Markets

Where it measures: a country, cities or your places

Frequency

Once, or how often it runs; hover it for the next run

AI platforms

The AI platforms it asks

Prompts and Runs

How many prompts it asks and how many times it ran

Last run and Last run status

When it last ran and how that run went

Visibility

Of the answers the last run collected, the share that named your brand

Created

When it was created

Owners and editors get row actions: Rename, Duplicate, Share (once the report ran) and Delete. The export button above the table prepares the brand's whole history (every answer and its citations) as a download.


Run statuses

Status

What it means

What to do

Queued

The run is about to start

Wait

Running

The AI platforms are answering

Wait; the page updates on its own

Completed

Every market is in

Open it

Partly failed

Some markets failed

Retry failed markets on its page runs only those

Failed

The run did not finish in any market

Retry failed markets on its page

If a few prompts keep failing, they are retried automatically; if they fail every retry, the result completes with the answers it has and the credits for those prompts are refunded, and the notice that the run finished says how many credits came back.


Duplicating a report

Duplicate copies a report's markets, prompts and AI platforms into a new one, ready to edit and run. Nothing is charged until you run it. On a report's page, Duplicate to brand copies it into another brand you edit, with that brand's name in the prompts. See Managing your Scheduled Reports.


Deleting reports

  • An owner or editor can delete a report that ran once at most

  • Only the brand owner can delete a Scheduled Report, or a report that ran more than once

  • A report can't be deleted while a run is under way

To delete several at once, select their rows, click Delete and confirm. Deleting removes the report with every run and result, and can't be undone. To remove a single market's result from one run, use Remove this result on the report's History tab.

A report that never ran and that nobody touches for 90 days is deleted on its own. A report that ran is never deleted this way.


Once or on a schedule

Runs once

Scheduled

Runs

When you start it

On its own, at its frequency and time, and whenever you click Run now

Good for

A baseline, testing prompts, checking a change

Tracking the same prompts over time

Frequency column

Once

Daily, weekly or monthly

Schedule a report from its page (Schedule, or Settings and Runs on a schedule): it stays the same report, with its history. See What is a Scheduled Report?.


Downloading and sharing a result

Open a result of a report and use the actions in its header:

  • Export PDF downloads it as a document, named after the brand and the month of the run; it takes a moment to prepare. If you change your white label branding, the next export picks up the new look

  • More > Export CSV or Export JSON downloads the answers

  • Share creates a read-only link (see Shares)

  • Schedule runs the report again on its own

Every PDF you export is also kept in Visibility > Client reports. Choose Exports at the top of the list to see only those. Click one to preview it, download it again, open the run it prints, or Make an editable copy: a client report of your own with the same blocks, which you can rename and edit, while the export stays as it is. The PDF of a share link cannot be copied; change the share instead.

To build a branded document for a client, with a cover, the blocks you choose and a new version every month, use Visibility > Client reports.


Next steps

  • Understanding report results: read every tab

  • What is a Scheduled Report?: set up recurring tracking

  • The AI visibility page: every report in one view

  • Improve your results: turn a report into action


Questions?

Email [email protected] and I'll help.

Did this answer your question?
😞
😐
😁