Team collaboration allows you to share brand access with colleagues, clients, or team members. Each person gets their own login and permissions based on their role.
To use team collaboration, you need:
Agency plan — This feature is exclusive to Agency subscribers
Brand ownership — Only brand owners can manage collaborators
Not on Agency? Upgrade your plan to unlock team collaboration.
Make sure you have a brand selected
Navigate to Brand → Collaborators in the sidebar
You'll see your current team members and can invite new ones
There are three roles in Rank Prompt:
Role | Description | Who assigns it |
Owner | Full control over the brand | Automatic (brand creator) |
Editor | Can view and edit most things | Owner invites |
Viewer | Read-only access | Owner invites |
OwnerThe person who created the brand. Owners have complete control:
All Editor permissions
Delete scheduled reports
Delete content briefs
Delete outreach emails & templates
Manage CMS connections
Manage hosted site
Manage collaborators
Delete the brand
Note: There's only one owner per brand, and ownership cannot be transferred.
EditorEditors can actively work on the brand:
Permission | Editor |
View reports & analytics |
|
View scheduled reports |
|
View content briefs |
|
View SEO pages & audits |
|
View outreach citations & emails |
|
Create, edit & delete reports |
|
Edit prompts |
|
Run scheduled reports |
|
Create & edit content briefs |
|
Upload & delete media |
|
Create & edit SEO pages |
|
Publish content |
|
Connect Google Analytics |
|
Categorize citations & discover contacts |
|
Create & edit email templates |
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Create & send outreach emails |
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Edit brand settings |
|
Edit dashboard layout |
|
Manage reminders |
|
ViewerViewers have read-only access — perfect for clients or stakeholders:
Permission | Viewer |
View reports & analytics |
|
View scheduled reports |
|
View content briefs |
|
View SEO pages & audits |
|
View outreach citations & emails |
|
Create, edit, or delete anything |
|
Go to Brand → Collaborators
Click "Invite Collaborator" button
Field | Description |
Email Address | The person's email (must have a Rank Prompt account) |
Role | Editor or Viewer |
Click "Send Invite". The person will receive an email invitation.
Important: The invited person must already have a Rank Prompt account with that email address.
When someone hasn't accepted yet, you'll see:
Pending badge next to their email
Invited on date
Resend button to send another invitation email
Once accepted, you'll see:
No pending badge
Joined on date
Role dropdown to change their role
To change someone's role after they've joined:
Find them in the collaborators list
Use the role dropdown
Select Editor or Viewer
The change takes effect immediately.
To remove someone's access:
Find them in the collaborators list
Click the
trash icon
Confirm the removal
They'll lose access immediately and would need a new invitation to rejoin.
Each brand can have up to 5 collaborators (not counting the owner).
What counts | What doesn't count |
Editors | The owner |
Viewers | |
Pending invitations |
If you're at the limit, you'll need to remove someone before inviting a new collaborator.
Give clients Viewer access so they can:
See their visibility reports
Track progress over time
Access data without making changes
Give team members Editor access so they can:
Run reports and schedules
Create content briefs
Manage outreach campaigns
You as Owner: Full control
Assistant as Editor: Day-to-day management
Client as Viewer: Progress monitoring
No, ownership cannot be transferred. The brand creator is always the owner.
Remove them from the collaborators list. Their access is revoked immediately.
No, they have to have their own credits.
No, billing and subscription information is only visible to the account holder, not collaborators.
Yes! You can invite someone to as many brands as you want (as long as you're the owner of those brands).
Topic | Key Points |
Requirement | Agency plan + Brand ownership |
Limit | 5 collaborators per brand |
Roles | Owner (automatic), Editor, Viewer |
Contact us at [email protected] — we're happy to help!