Invite your teammates to work on your brands. Each person signs in with their own account, gets a role (Editor or Viewer), and sees either the brands you pick or every brand in your account.
Pro, Agency or Agency Plus. Seats are shared across your whole account, not counted per brand: Pro 2, Agency 10, Agency Plus 25.
The account owner manages the team. The Team page always shows the team of your own account.
Members use your account's shared credit pool, so anything they run is billed to you. Client seats (clients who sign in to see one brand) are separate from team seats: see Client access.
Click the gear at the foot of the sidebar
Under Settings, click Team
The Members table lists everyone with access to your account, their brands and their role. Invite member is at the top.
There are three roles: Owner, Editor and Viewer.
Role | Who | What they can do |
|---|---|---|
Owner | The account that created the brands | Everything, including deleting and managing the team |
Editor | A teammate you invite | Create, edit, run and publish, without deleting most things |
Viewer | A teammate you invite | See everything on their brands, change nothing |
Separate from the role, every member has an access:
Access | What it means |
|---|---|
Selected brands | The member sees only the brands you pick. Set a role per brand, or let each brand inherit the member's role |
All brands (account-wide) | The member sees every brand in your account, including brands you create later |
Tip: If your whole team works on every client, give each member All brands (account-wide) once and you never touch their access again when you add a brand.
Area | Viewer | Editor |
|---|---|---|
Reports, Scheduled Reports and prompts | View | Create, edit and run |
Visibility and Sources pages | View | View, track pages, analyze pages |
Brand Audit | View results | Run audits, analyze citations, generate recommendations |
The agent | No | Yes |
Content: articles, media, publishing | View | Create, edit and publish |
Outreach: emails, campaigns, sequences, templates, contacts | View | Create, edit and send |
SEO, Business Profile, Google Analytics and Search Console | View | Create, edit and connect |
Tasks | View | Create and edit |
Brand settings | View | Edit |
Delete the brand
Delete Scheduled Reports, their locations, and tasks
Delete Brand Audits and articles
Delete outreach emails, templates, sequences, campaigns and contact lists; delete or merge contacts
Connect or remove a publishing site, GitHub and the hosted blog
Manage webhooks
Disconnect OpenAI Ads and change its spend limits
Invite, change and remove team members
Go to Team and click Invite member
Fill in the form:
Field | What to enter |
|---|---|
Their email. They don't need an account yet | |
Role | Editor or Viewer |
Access | Selected brands or All brands (account-wide) |
Brands | With Selected brands: the brands, and a role per brand if you want one |
Click Send invitation
They get an email with a link. They open it and sign in, or create their account, with that same email address. Until then they show as Pending.
Column | What it shows |
|---|---|
Member | Their email, and when they were invited or joined |
Access | All brands, or the brands they can see with their role on each |
Status | Active, Pending or Suspended |
Role | Their role; change it from the dropdown |
Each row has Resend (for an invitation not accepted yet), Edit access and Remove member.
You never need to remove and re-invite someone. Inviting an email that is already an active member fails with "This person is already a member of your account."
Role: pick Editor or Viewer in the Role column. It applies right away.
Brands: click Edit access, switch between Selected brands and All brands (account-wide), add or remove brands, then Save changes. "Changes apply immediately, no new invitation needed."
Click Remove member on their row
Confirm with Remove
They lose access to your brands right away. Any API keys they created in your account are revoked with the seat. To bring them back, invite them again.
What counts | What doesn't |
|---|---|
Active members | You, the owner |
Pending invitations | Suspended members |
At the limit, remove someone or upgrade before you invite again.
If your plan drops to fewer seats than you use, the members past the new limit (the most recently invited first) become Suspended: they keep their place in the table but lose access until you have room again.
A member works in someone else's account from the account switcher in the top bar: My account is yours, a Shared account is one you were invited to. To leave a shared account, choose Leave this account. You lose access to its brands until you're invited again.
Give every teammate Editor with All brands (account-wide) so they can work on any client, including the ones you add later.
Give each person Editor on the brands they own, and Viewer to stakeholders who only follow the numbers.
You as Owner
A colleague as Editor for the day-to-day work
The client's stakeholder as Viewer, or a client seat on Agency Plus
No. The account that created a brand owns it.
Open Team, click Edit access on their row and add the brands, or switch them to All brands (account-wide).
Yes. Members use your account's shared credit pool, so anything they run on your brands is billed to you. They don't need credits of their own. The same goes for the AI budget: their agent chats and AI edits inside your brands spend yours, unless they run the agent on their own OpenAI key.
No. Plans and Subscription always show each person's own account, never yours.
Yes. A person takes one seat in your account and gets access to the brands you pick, or to all of them.
Topic | Key points |
|---|---|
Plan | Pro and up, managed by the account owner |
Seats | Per account: Pro 2, Agency 10, Agency Plus 25; pending invitations count |
Roles | Owner, Editor, Viewer |
Access | Selected brands or All brands (account-wide), change any time with Edit access |
Email [email protected] and I'll help.
