Creating and Managing Brands

Whether you're starting with your first brand or managing dozens for clients, this guide covers everything you need to know about brand management.

Creating Your First Brand

If you're new to Rank Prompt, you'll create your first brand during onboarding:

1. Brand Info — Enter name and website

2. First Report — Create your initial visibility report

After onboarding, your brand is ready with:

• Basic settings configured

• First report running

• Categories discovered automatically

Creating Additional Brands

Step 1: Navigate to My Brands

Go to Brand switcher → My Brands

Step 2: Click New Brand

Click the "New Brand" button in the top right.

Step 3: Fill in Brand Details

Step 4: Create

Click "Create Brand" and you're done!

The brand is now available in your brand switcher.

Switching Between Brands

Using the Brand Switcher

The brand switcher is in the navigation header:

1. Click the current brand name

2. Dropdown shows all your brands

3. Click to switch

What Happens When You Switch

• Dashboard updates to show new brand's data

• Reports, schedules, and analytics change context

• Your navigation position stays the same

Tip: You can switch brands from any page without losing your place.

The My Brands Page

Overview

The My Brands page lists all brands you have access to:

Search and Filter

Search: Type to find brands by name or website

Sort options:

• Newest First (default)

• Oldest First

• Brand A-Z / Z-A

• Most/Fewest Reports

Managing a Brand

Click "Manage" to go to that brand's My Brand page where you can:

• Edit brand information

• Update settings

• Delete the brand (owners only)

Editing Brand Information

Access My Brand Page

1. Switch to the brand you want to edit

2. Go to Brand → My Brand in the sidebar

Or: From My Brands list, click "Manage"

Edit Mode

1. Click "Edit Brand" button

2. Make your changes

3. Click "Save Changes"

What You Can Edit

Deleting a Brand

Warning: Deleting a brand permanently removes all associated data including reports, schedules, and analytics.

Who Can Delete

Only Owners can delete brands.

How to Delete

1. Go to Brand → My Brand

2. Click "Delete" button

3. Confirm in the modal

What Gets Deleted

• The brand itself

• All reports

• All scheduled reports

• All analytics data

• All collaborator access

Consider pausing instead: If you might need the brand later, consider removing collaborators and keeping it inactive rather than deleting.

Best Practices

Naming

Do:

• Use official business names

• Be consistent across your portfolio

• Include company suffixes if formal (Inc, LLC)

Don't:

• Use nicknames

• Include location unless part of name

• Change names frequently (breaks tracking)

Organization

For agencies:

• One brand per client

• Use consistent naming: "ClientName - Market"

• Set up schedules per client

For multi-product companies:

• One brand per major product line

• Or one brand with categories for products

Website URLs

• Use the primary domain

• Include https://

• Don't use specific page URLs

Good: https://acme.com

Bad: https://acme.com/products/widget

Troubleshooting

"Cannot delete brand"

You might:

• Not be the owner

• Have pending operations

• Try again in a few minutes

Brand logo not showing

The logo is fetched from your website. If missing:

• Website might block logo fetching

• Try updating the website URL

• A placeholder will show instead

Wrong brand showing in dashboard

Check the brand switcher—you might have accidentally switched. Click it and select the correct brand.

Summary

Next Steps

• Configure brand settings for accurate tracking

• Create your first report

• Add team members (Agency plan)

Questions?

Contact us at [email protected] — we're happy to help!