The Usage tab of Subscription shows how many credits you have in each pool, every credit added and spent, and what the agent spent from your AI budget. For what each action costs, see Understanding credits.
Click the gear at the foot of the rail, open Subscription and choose the Usage tab. Under Balances and history it has three views: Overview, Credit log and AI usage.
On an agency's own domain (white label), only the account owner sees Subscription.
One card per pool. Each shows what is Available, how much you used and the total:
Card | What it holds |
|---|---|
Monthly plan credits | Your plan's credits for this cycle: 150 on Starter, 500 on Pro, 1,000 on Agency, 2,000 on Agency Plus. Without a plan it reads No active plan |
API add-on credits | The credits of your API plan (500 a month on API Starter, 2,000 on API Pro). Shown only when you have one |
Top-up credits | The packs you bought and the credits you earned (the 10 credits for confirming your email, the 50 trial credits, referrals, the survey). They never expire |
Monthly plan credits reset each month and do not roll over. Annual plans get theirs every month too.
Card | What it holds |
|---|---|
Monthly AI budget | The dollars your plan gives the agent each month: $1 on Free, $5 on Starter, $10 on Pro, $15 on Agency, $25 on Agency Plus |
Added AI budget | AI budget you bought with credits (Bought with credits · resets with your plan). Shown when you have some |
Rank Prompt spends your monthly plan credits first, then API add-on credits, then top-up credits. Your top-ups only start to go down once the month's plan credits are used up.
The Credit log lists every credit added and spent, newest first. Filter it with All, Credits, Debits or Pending.
Each entry shows:
What happened: added, used, reserved or refunded, with the amount
Its status: Completed, Pending or Canceled
The date and time, and the pool it came from: Monthly, API add-on or Top-up
The brand, and the report or article it paid for
Who spent it, when a team member did
A note on the action, such as "Manual report analysis", "Scheduled report generation", "Content generation", "Brand audit" or "SEO rank check"
Credits are reserved when you start an action, like analyzing a report, and settled once it finishes. While the work runs they show as Pending. If the action fails, the reservation is canceled and the credits come back. If only part of a report fails and that lowers what a prompt costs (say, 4 AI platforms asked and only 3 answered), the difference is refunded.
AI usage lists what the agent spent from your AI budget: each answer with the model, the tokens and the cost, plus the AI budget you added with credits.
The AI budget is a separate balance, in dollars, for the agent and for AI edits of text and images in the article editor. Reports, articles, audits and outreach never touch it: they use credits.
Open Plans > AI budget and click Convert credits on a pack:
Credits | AI budget |
|---|---|
20 | $5 |
50 | $15 |
120 | $40 |
Bigger packs give more AI budget per credit. AI budget you add this way is spent this billing cycle and resets with your plan.
When you run out mid-conversation, the app opens Top up your AI budget with the same packs. If you do not have enough credits for a pack, it tells you how many more you need and offers Get credits.
On Starter and up, Settings > Agent settings lets you add your own OpenAI key. The agent then runs on your OpenAI account and does not spend your AI budget.
Action | Credits |
|---|---|
Ask 1 prompt on 1 to 3 AI platforms | 1 |
Ask 1 prompt on 4 to 6 AI platforms | 2 |
Generate an article | 10 |
Show me what to fix on a report | 1 (the first per brand is free) |
Run a Brand Audit | 10 |
Lighthouse audit | 1 |
Technical audit | Free |
Find contacts in Outreach | 1 per 3 pages |
Research (Explorer) from a keyword or a page URL | 1; the same search or page is free for 24 hours |
Understanding credits lists every other action.
On a subscription or a trial, you get a notification in the app and by email when 25% of this period's credits are left, again at 10%, and when they run out. Turn it on or off in Settings > Notifications (Low credit balance and Insufficient credits).
At zero, actions that need credits stop until you add more. Your reports, articles and history stay. You can:
Top up: buy a pack on Plans > Top-ups (50 credits for $18, 100 for $35, 200 for $65)
Upgrade: a bigger plan adds its monthly credits right away
Wait: your monthly credits come back at the start of the next cycle
No. They reset each cycle, and unused ones are gone.
No. Top-up credits, including the ones you earned, never expire.
Monthly plan credits, then API add-on credits, then top-up credits.
Yes. The Credit log shows every charge with its date, its pool, the brand and the action.
Part of it may have failed. When a failure lowers what a prompt costs, the difference comes back, and the credit log shows the refund.
No. Credits pay for reports, articles, audits and outreach. The AI budget pays for the agent and AI edits in the article editor. You can turn credits into AI budget, not the other way round.
The brand owner's, the way credits work. Agent chats, AI edits and Community drafts inside a brand you were invited to spend its owner's AI budget, and the chat shows that budget. A teammate with their own OpenAI key runs the agent on that key instead. Only the owner can top the budget up.
Understanding credits: what every action costs
Plans and subscription: change your plan for more credits
Email [email protected] and I'll help.
