The Settings page lets you control how and when RankPrompt notifies you about important events. Customize in-app and email notifications to match your workflow.
From the sidebar, click your profile icon → Settings.
Notifications shown in the RankPrompt navbar (bell icon):
Notification | Description |
Manual Reports | When reports you manually run finish |
Scheduled Reports | When automated scheduled reports complete |
Run Now Reports | When you manually trigger a scheduled report |
Content Complete | When AI-generated content is ready |
SEO Alerts | When SEO issues are detected |
Insufficient Credits | When actions fail due to no credits |
Collaboration | When you're added to a brand |
Reminders | Your scheduled content review reminders |
Notifications sent to your email address:
Notification | Description |
Scheduled Reports | Email when scheduled reports complete |
SEO Alerts | Email when SEO issues are detected |
Insufficient Credits | Email when actions fail due to no credits |
Collaboration | Email when you're added to a brand |
Reminders | Email for scheduled reminders |
Each notification type has a toggle switch:
On (colored): You'll receive this notification
Off (gray): Notification is disabled
Changes are saved automatically when you toggle a setting. You'll see a confirmation message.
Click the bell icon in the navbar to see notifications:
Unread count shows on the icon
Click to open notification panel
Click individual notifications to navigate
Each notification includes:
Title: What happened
Description: Details about the event
Time: When it occurred
Action: Click to go to relevant page
Click a notification to mark it as read
"Mark all as read" clears unread count
Notifications remain in history
Email notifications are sent immediately when events occur:
Scheduled report completes → email sent
SEO alert triggered → email sent
Collaboration invite → email sent
Each email includes:
Event description
Relevant details
Link back to RankPrompt
To stop emails for a specific type:
Go to Settings
Find the email notification
Toggle it off
Or use the unsubscribe link in any email.
All in-app notifications
SEO alerts (email)
Insufficient credits (email)
Collaboration (email)
Scheduled reports (in-app and email)
SEO alerts (email)
Insufficient credits (email)
Collaboration (in-app and email)
Insufficient credits (in-app)
Most other notifications
When a scheduled report finishes:
In-app: Bell icon shows new notification
Email: Summary with link to view results
Click either: Go directly to report
In-app: Alert notification in navbar
Email: Details about the issue
Action: Navigate to SEO Audits
In-app: Welcome notification
Email: Invitation details
Action: Access the new brand
Check these common issues:
Issue | Solution |
Spam folder | Check spam/junk folder |
Promotions tab | Check Gmail Promotions tab |
Wrong email | Verify email in account settings |
Blocked sender | Whitelist [email protected] |
Add these to your email contacts or whitelist:
The Settings page currently focuses on notifications. Other account settings are available in:
Setting | Location |
Plan/Billing | Profile menu → Plans & Billing |
Brand settings | Individual brand pages |
Integrations | Sidebar → Integrations |
Notification preferences
Unread/read status
Delivery timestamps
Email open rates for you
Click tracking on notification emails
Third-party analytics on notifications
Yes, you can disable each notification type individually. However, we recommend keeping at least "Insufficient Credits" enabled.
Check spam folders, verify your email address, and ensure email notifications are enabled in Settings.
In-app notifications are kept for 30 days. After that, they're automatically removed.
Notifications go to your account email. To change this, update your account email in your profile.
Plans & Subscription - Manage your subscription
Credit Usage - Monitor your credits
If you have questions about settings or notifications, contact us at [email protected].
