The agent can remember things you tell it, so you do not have to repeat them in every conversation. A new chat starts with what it saved before.
The agent saves a memory only when you state something lasting:
"Always compare with last month."
"From now on, keep answers short and in Spanish."
"Remember that our main competitor in Germany is Personio."
It does not save things on its own from your data or from what its tools return. The Teach the agent about my brand skill is the other way to fill it: the agent asks you a few questions and saves the answers.
Each memory is a short note of up to 500 characters.
A memory belongs to one of two scopes:
Your account (the default): it applies in every brand you open. Good for how you like answers.
The current brand: it applies only in that brand. Good for facts such as a brand's main competitor or its target market.
In an All brands (agency mode) conversation, memories are saved to your account.
Each scope holds up to 30 memories. When one is full, the agent asks you to forget an old one first.
Memories are yours: teammates on the same brand have their own.
Agent settings > Memory lists every memory you have, newest first, with the date it was saved.
/memory in the chat shows the same list without leaving the conversation.
Click Forget this next to a memory on Agent settings > Memory.
Or ask in the chat: "Forget that we target Germany."
A forgotten memory is gone right away and is not used in later conversations.
Save preferences once instead of repeating them: tone, language, the comparison you always want.
Save what your data cannot show: a product launch, a competitor you care about, a market you are entering.
Review the list now and then and forget what is no longer true.
The reply language and tone can also be set on Agent settings > Replies. See Agent settings and your own OpenAI key.
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